Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help staff is qualified to instantly care for all of our cloud website hosting packages users’ questions and advise demands. Through our ticket system, it will be possible to supply your issue and a support crew fellow member will, no doubt return to you in only maximum an hour. Actually, practice indicates that the normal reply time frame is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is delivered by a group of proficient professionals who will be able to answer to your question immediately. It is easy to communicate with the tech support staff by opening a tech support ticket from your Web Site Control Panel or by posting us an e–mail. On working days, you may also contact us on the telephone or use the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want assistance while working on your sites within the Control Panel, it is possible to always just click the Help control key and track down your problem in the variety of articles that will pop up. We have also turned much of the articles and reviews into video lessons. The list of training videos will come up if you click on the Videos key present on the top right.